FAQ
What types of dresses does Wearwav offer?
Wearwav specializes in a diverse collection of elegant maxi dresses designed to provide both style and comfort. Our dresses feature unique designs, including ruffles and deep V-necks, made from lightweight fabrics suitable for various occasions, from casual outings to formal events.
How do I choose the right size for my maxi dress?
To select the appropriate size, we recommend consulting our size chart available on the product page. It provides detailed measurements for each size, allowing you to compare them with your own measurements to ensure a flattering fit.
What is the return policy for Wearwav products?
Wearwav offers a 14-day cooling-off period for cancellations, during which you can return items for a full refund. Additionally, we have a 30-day goodwill policy that allows returns for any reason, provided the items are in their original condition with tags attached. Please refer to our Returns and Refunds Policy for more details.
How long does shipping take?
Shipping times may vary based on your location and the shipping method selected at checkout. Typically, orders are processed within 1-3 business days, and delivery can take an additional 3-7 business days, depending on the destination. You will receive a tracking number once your order has shipped.
What payment methods are accepted at Wearwav?
Wearwav accepts a variety of payment methods, including major credit and debit cards such as Visa, MasterCard, Maestro, and American Express, as well as digital wallets like Apple Pay and Google Pay. All transactions are processed securely in Great British Pounds (£).
Can I exchange my dress for a different size or color?
Yes, exchanges can be facilitated by first initiating a return for the item you wish to exchange. Once the return is approved, you can place a new order for your preferred size or color. Please ensure the item is in its original condition for a smooth exchange process.
What should I do if I receive a damaged or defective item?
If you receive a damaged or defective item, please contact our customer service team within 7 days of delivery. Provide your order number and photos of the issue, and we will arrange for a replacement or a full refund, with return shipping costs covered by Wearwav.
How can I contact Wearwav for further assistance?
You can reach our customer service team via email at support@wearwav.com. We are committed to providing prompt assistance and will respond to your inquiries as quickly as possible.
Website Name name: Wearwav
Registration Business Name: SCOTT ALLAN LIMITED
VAT number: GB169199921
Company Number: 14421300
Phone number: +44 21 3205 8980
Email: support@wearwav.com
Address: 113 Whitecroft Rd, Birmingham, B26 3RG, United Kingdom
Customer Service: 08:00 AM to 10:00 PM (Monday Though Friday)